Support Options

Request Help

Open a support ticket with your specific questions or issues.

Allocations

Request, purchase, or modify your Afton/Rivanna HPC allocations.

Storage

Manage your shared Research Project or Research Standard storage volumes.

Ivy Projects

Perform your research on a HIPAA-compliant computing platform.

ACCORD

Request information or support for an ACCORD project. Learn more.

Container Services

Run your container-based service in our Kubernetes cluster. Learn more.

User Guides

Learn about systems, storage, data transfer, image analysis or tools.

FAQ / Knowledgebase

Search topics or post your own related to research computing.

Pricing

Read more about pricing for SUs, Ivy virtual machines, storage, and more.

Office Hours

Research Computing staff host weekly office hours. Tell us about a project idea or talk to us about our high performance computing platforms, storage and services. We’re here to help you solve your computational problems.

Examples of the type of support we can provide are:

  • Data Transfer/Access
  • Parallel Coding in Fortran, C, Python, R, Matlab, Mathematica
  • Bioinformatics
  • Computational Chemistry
  • Software Installation and Containers
  • Image Processing
  • Writing Slurm Job Scripts
  • Maximizing Job Efficiency
  • Managing Computational Workflows

We offer office hours as online Zoom sessions twice a week. No appointments required.

New to High-Performance Computing?

We offer orientation sessions to introduce you to the Afton & Rivanna HPC systems on Wednesdays (appointment required).